Information on the principles of personal data processing

This website uses cookies. By using this website, you consent to the use of cookies in accordance with your browser settings. Cookie Policy

1. The Service does not automatically collect any information, except for information contained in cookies.

2. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored on the end device of the Service User and are intended for use on the Service’s websites. Cookies usually contain the name of the website they originate from, the duration of their storage on the end device, and a unique number.

3. The entity placing cookies on the end device of the Service User and accessing them is the Service operator – TE GROUP Sp. z o.o. | Żurawia 6 / 12 | 00-503 Warsaw.

4. Cookies are used for the following purposes:
   a) adapting the content of the Service’s websites to the User’s preferences and optimizing the use of websites; in particular, these cookies allow the User’s device to be recognized and the website to be displayed appropriately, tailored to the User’s individual needs;
   b) creating statistics that help understand how Users use the Service’s websites, which enables improvement of their structure and content;
   c) maintaining the User’s session (after logging in), thanks to which the User does not have to re-enter their login and password on each subpage of the Service.

5. The Service uses two main types of cookies: “session cookies” and “persistent cookies.” Session cookies are temporary files stored on the User’s end device until logout, leaving the website, or closing the browser. Persistent cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.

6. The following types of cookies are used within the Service:
   a) “necessary” cookies, enabling the use of services available within the Service, e.g. authentication cookies used for services requiring authentication;
   b) cookies used to ensure security, e.g. for detecting abuse related to authentication within the Service;
   c) “performance” cookies, enabling the collection of information on how the Service’s websites are used;
   d) “functional” cookies, enabling the Service to “remember” the User’s selected settings and personalize the User interface, e.g. language or region, font size, website appearance, etc.;
   e) “advertising” cookies, enabling the delivery of advertising content more tailored to the User’s interests.

7. In many cases, web-browsing software (web browser) allows cookies to be stored on the User’s end device by default. Service Users may change cookie settings at any time. These settings may be changed in particular to block the automatic handling of cookies in the browser settings or to inform about each placement of cookies on the User’s device. Detailed information about the possibilities and methods of handling cookies is available in the browser settings.

8. The Service Operator informs that restrictions on the use of cookies may affect some of the functionalities available on the Service’s websites.

9. Cookies placed on the User’s end device may also be used by advertisers and partners cooperating with the Service Operator.

10. More information about cookies is available in the “Help” section of the web browser menu. Service Regulations

§ 1. General Provisions

1. These Terms and Conditions, hereinafter referred to as the “Terms,” define the rules for the provision of electronic services by the Service Provider via the website www.teleexpert.pl, hereinafter referred to as the “Service,” as well as the principles of personal data protection of Service Users and other entities using electronically provided Services.

2. Enabling the use of the Service constitutes an electronic service provided by the Service Provider to Service Users within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2002, No. 144, item 1204, as amended), hereinafter referred to as the Act on the provision of electronic services. Such service is provided on the basis of an agreement concluded between the Service User and the Service Provider and in accordance with these Terms.

3. These Terms apply to all electronic services provided within the Service, excluding services governed by separate terms and conditions. The Service Provider specifies within the Service which services are provided on the basis of separate regulations.

4. Any natural person, legal person, or organizational unit without legal personality that has access to the public Internet network may use the Service in accordance with the rules set out in these Terms.

5. These Terms are made available to Service Users free of charge via the Service in a form that enables their downloading, saving, and printing.

6. Service Users are obliged to familiarize themselves with the Terms prior to commencing use of the Service.

7. Each Service User is obliged to comply with the provisions of the Terms from the moment they begin using the Services.

§ 2. Definitions

The terms used in these Terms shall have the following meanings:

1. Service Provider – TE GROUP Sp. z o.o. | Żurawia 6 / 12 | 00-503 Warsaw.

2. Service User – a natural person, legal person, or organizational unit without legal personality that uses an electronic service provided by the Service Provider.

3. Services – the provision of online information, in particular commercial information about the Service Provider and the products and services offered by it, presented electronically by the Service Provider to Service Users on the basis of these Terms.

§ 3. Types and Scope of Services

1. As part of providing the Services, the Service Provider in particular:
   a) publishes catalogs and price lists of its products and services within the Service;
   b) offers the possibility to contact the Service Provider via a contact form.

2. The offer to provide Services via the Service remains valid until the Services are suspended or discontinued by the Service Provider.

§ 4. Technical Requirements for Using the Service

1. The Services are provided to Service Users who meet the following technical requirements:
   a) have access to the public Internet network;
   b) use a web browser that enables the display of HTML documents on a computer screen and allows the acceptance of cookies.

2. In order to properly use the Services, the Service User should have computer equipment and software meeting the following minimum requirements:

1. an up-to-date version of a web browser;

2. a monitor with a resolution required by the browser;

3. enabled support for Cookies and JavaScript.

3. If the Service User uses equipment or software that does not meet the technical requirements specified in sections 1–2 above, the Service Provider does not guarantee proper operation of the Service and reserves the right to indicate that this may have a negative impact on the quality of the Services provided.

§ 5. Protection of Personal Data

1. The controller of personal data processed in connection with the use of the website www.teleexpert.pl is TE GROUP Sp. z o.o., ul. Żurawia 6/12, 00-503 Warsaw.

2. Personal data of Service Users are processed in order to ensure the proper functioning of the Service, to handle inquiries submitted via forms available on the website, and to provide services offered by the Controller.

3. The legal basis for processing personal data in connection with the use of the Service and forms is:
   a) necessity to take actions at the request of the data subject prior to entering into a contract or providing a service (Article 6(1)(b) GDPR);
   b) compliance with legal obligations incumbent on the Controller (Article 6(1)(c) GDPR);
   c) pursuit of the Controller’s legitimate interests (Article 6(1)(f) GDPR).

4. Personal data may be transferred to entities supporting the Controller in operating the Service, in particular IT service providers, hosting companies, accounting firms, and entities providing technical services to the Controller.

5. Personal data in the form of a telephone number may be processed for the purpose of sending commercial information, offers, promotions, and information about Tele Expert loyalty programs via SMS messages solely on the basis of the data subject’s voluntary consent (Article 6(1)(a) GDPR).

6. Consent to receive SMS messages is given by selecting the appropriate consent checkbox in a form and is not a condition for using the Service or for the provision of services offered by the Controller.

7. Personal data used for SMS marketing communication may be transferred to SMS delivery service providers acting on behalf of the Controller.

8. Consent to receive marketing communication via SMS may be withdrawn at any time, in particular by sending a message with the content “STOP,” without affecting the lawfulness of processing carried out prior to the withdrawal of consent.

9. Personal data will be stored for the period necessary to achieve the purposes for which they were collected, and in the case of data processed on the basis of consent—until such consent is withdrawn.

10. The data subject has the right to access their data, rectify them, erase them, restrict their processing, transfer their data, object to processing, and withdraw consent at any time.

11. If the data subject considers that the processing of personal data violates the provisions of the GDPR, they have the right to lodge a complaint with the President of the Personal Data Protection Office.

§ 6. Key Marketing Techniques

The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc., headquartered in the USA). The Operator does not transfer personal data to the provider of this service, but only anonymized information. The service is based on the use of cookies on the user’s end device. With regard to information about user preferences collected by Google’s advertising network, users may view and edit information resulting from cookies using the following tool: https://www.google.com/ads/preferences/

§ 7. Information in Forms

The Service collects information voluntarily provided by the user, including personal data, if such data are provided.
The Service may store information about connection parameters (time stamp, IP address).
In some cases, the Service may store information facilitating the linking of data entered in a form with the e-mail address of the user completing the form. In such cases, the user’s e-mail address may appear within the URL of the page containing the form.
Data provided in forms are processed for purposes resulting from the function of a specific form, e.g. to handle a service request, commercial contact, service registration, etc. Each time, the context and description of the form clearly indicate its purpose.

 

§ 7. Use of the Service

1. By using the Service of the Service Provider, the Service User undertakes to comply with generally applicable laws as well as the provisions of these Terms and Conditions.

2. By using the Service of the Service Provider, the Service User undertakes not to post or transmit within the Service any content or links to websites that infringe the rights or personal interests of third parties, contain private content, incite racial, ethnic, religious or cultural hatred, promote pornography or violence, or contain content commonly regarded as morally or socially unacceptable.

§ 8. Rights and Obligations of the Parties

1. The Service Provider undertakes to provide the Services electronically in accordance with the Act on the provision of electronic services, these Terms and Conditions, and with due respect for generally applicable law.

2. The Service Provider shall make reasonable efforts to ensure that the Service operates properly and continuously. The Service Provider reserves the right that interruptions may occur in the operation of the Service for the purpose of updating data, correcting errors, or carrying out other maintenance work. The Service Provider is not obliged to inform users in advance about planned interruptions in the operation of the Service; however, it will make reasonable efforts to publish appropriate notices regarding interruptions in the provision of services on the Service’s websites on an ongoing basis. The Service Provider shall also make reasonable efforts to ensure that the total duration of interruptions in the provision of free services does not exceed 12 hours per calendar month.

3. It is prohibited for the Service User to use the Services in a manner contrary to law, good practices, or that infringes the legitimate interests of the Service Provider.

4. It is prohibited for the Service User to post unlawful content within the Service.

5. The Service Provider reserves that all messages and materials available within the Service (in particular graphics, articles, and photographs) are protected by copyright law. The Service User is entitled to use them solely within the scope of permitted personal use. Copying, reproducing, distributing on the Internet, or any other use of materials and messages available in the Service beyond the limits permitted by law is allowed only on the basis of a separate written agreement concluded with the Service Provider, under pain of nullity.

6. If the Service Provider obtains information that the Service User uses electronic services in a manner inconsistent with these Terms and Conditions or with applicable laws (unauthorized use), the Service Provider may process the Service User’s personal data to the extent necessary to determine the Service User’s liability, provided that it records, for evidentiary purposes, the fact and content of such information. The Service Provider may also notify the Service User of their unauthorized actions and demand their immediate cessation.

§ 9. Liability

1. The Service Provider stipulates that the use of the Service takes place solely at the Service User’s own cost and risk.

2. The Service Provider shall not be liable:
   – for any damage resulting from the use of the Service by Service Users in a manner contrary to law or these Terms and Conditions;
   – for any damage resulting from the disclosure of personal data in accordance with these Terms and Conditions.

3. The Service Provider shall not be liable for the provision of electronic services in accordance with the exclusions set out in Articles 12–15 of the Act on the provision of electronic services.

§ 10. Terms of Entering into and Terminating Agreements for the Provision of Electronic Services

1. An agreement for the provision of electronic services is concluded upon the Service User commencing use of the Service.

2. The Service Provider ensures that the Service User has the opportunity to ознакомиться themselves with these Terms and Conditions prior to entering into an agreement for the provision of electronic services.

3. The Service User is entitled to cease using a given electronically provided Service at any time. Upon termination of use and leaving the Service by the Service User, the agreement for the provision of electronic services shall be terminated without the need for the Service User to submit a separate declaration.

§ 11. Complaints Procedure

1. Complaints regarding electronic services provided by the Service Provider under these Terms and Conditions may be submitted by the Service User in writing, by registered mail, to the Service Provider’s address within 7 days from the date on which the reason for submitting the complaint arose.

2. A complaint must include the Service User’s first name, last name, postal address, and a concise description of the subject of the complaint.

3. Complaints shall be considered within 14 days from the date the Service Provider receives the registered letter.

4. In examining a complaint, the Service Provider shall apply the provisions of these Terms and Conditions as well as generally applicable laws.

5. The Service User shall be informed of the Service Provider’s decision in writing at the address provided in the registered letter containing the complaint.

§ 12. Final Provisions

1. The Service Provider has the right to unilaterally amend these Terms and Conditions, subject to the preservation of acquired rights of Service Users. The Service User shall be informed of each amendment to the Terms and Conditions by means of an appropriate notice published within the Service.

2. The provision of electronic services under these Terms and Conditions shall be governed by generally applicable law, in particular the Act of 23 April 1964 – the Civil Code, and the Act of 18 July 2002 on the provision of electronic services.

3. These Terms and Conditions shall enter into force on 25 May 2018.

Pursuant to Article 13(1) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – “GDPR”), we hereby inform that:

1. The controller of personal data is TE GROUP Sp. z o.o. | Żurawia 6 / 12 | 00-503 Warsaw.

2. Personal data obtained by the Controller shall be processed for the purpose of performing a contract to which the data subject is a party or taking actions at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR), where processing is necessary to comply with a legal obligation incumbent on the Controller (Article 6(1)(c) GDPR), where it is necessary for the purposes of the Controller’s legitimate interests, such as debt recovery or defense against claims (Article 6(1)(f) GDPR), as well as where the data subject has given consent to the processing of their personal data for a specific purpose expressly indicated in the content of such consent (Article 6(1)(a) GDPR).

3. Recipients of personal data obtained by the Controller may include banks, courier companies, or operators of electronic payment systems.

4. Personal data shall not be transferred to a third country or an international organization.

5. Personal data shall be stored until statutory obligations are fulfilled, the limitation period for claims arising from concluded agreements has expired (i.e. no longer than 10 years), or until consent is withdrawn, if consent constituted the legal basis for processing.

6. The data subject has the right to access the content of their data, to rectify them, to erase them, to restrict their processing, to data portability, and—where processing is based on consent—the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal of consent.

7. Furthermore, pursuant to Article 21(1) and (2) GDPR, the data subject has the right to object to the processing of their personal data based on Article 6(1)(e) and (f) GDPR, in particular for marketing purposes.

8. If the data subject considers that the processing of their personal data violates the provisions of the GDPR, they have the right to lodge a complaint with the Inspector General / President of the Personal Data Protection Office.

9. Providing personal data is voluntary; however, it constitutes a condition for entering into a contract and for the Controller to fulfill statutory obligations.

10. Automated decision-making, including profiling, may be carried out with regard to you for the purpose of providing services under the concluded agreement and for the purpose of conducting direct marketing by the Controller.